Privacy Policy

At Arrow Office Supply, we recognize the sensitive nature of your personal and business information. For your protection, all information transmitted by you to us while visiting this website is secured using the latest technology in software encryption and security.

Arrow Office Supply provides this privacy policy in order to demonstrate our firm commitment to Internet privacy and to make you aware of our privacy practices, and of the choices you can make about the way your personal and business information is collected and used by Arrow Office Supply. The areas covered in this policy are as follows:

What personal information does Arrow Office Supply collect?
How is the information used by Arrow Office Supply?
How is my personal information secured?
How might the policy change in the future?
How can I access or change my personal information?
How do I contact Arrow Office Supply?
What personal information does Arrow Office Supply collect?

For each visitor to our website:

As a matter of practice, we collect the domain name, e-mail address, Uniform Resource Locator (URL), and Internet Protocol (IP) address of visitors to our website. Information is also collected , and those who communicate with us via e-mail, as well as those who provide us with their personal information through surveys, site registrations, or sweepstakes entries. In addition, Arrow Office Supply collects aggregate information on what pages visitors' access or visit.

With respect to cookies:

We use cookies to store visitors' preferences, record session information (such as items that Customers add to their shopping cart), record user-specific information on what pages users access or visit, alert visitors to new areas that we think might be of interest to them when they return to our site, and to record past activity in order to customize our site's content based on visitors' browser type or other information that the visitor may provide us with.

How is the information used by Arrow Office Supply?

The information Arrow Office Supply collects is used by us to improve the content of our website, customize the content for individual visitors, notify visitors about our website updates, and contact customers for marketing purposes. Where appropriate, we share aggregated statistical information with our business partners. These statistics do not include personally identifying information.

Additionally, from time to time, Arrow Office Supply partners with third parties to provide site users with offers or services which may be of value to our users. In such instances, we will share a user's contact information with a third party to enable them to notify the user of the offer or service. We will never provide credit card information to any third party, and you will always be provided with the opportunity to unsubscribe from any such list.

Email:

If you supply us with your e-mail address, you may receive periodic e-mails from us with information on new products and services or upcoming events. If you do not want to receive e-mails from us in the future, please let us know number. Arrow Office Supply will not rent, sell, or share your email information with other companies.

Postal Mail:

If you supply us with your postal address, you may receive periodic mailings from us with information on new products and services or upcoming events. If you do not wish to receive such mailings, please let us know by calling us at the number provided below, e-mailing us at the below address, or writing to us at the below address.

You may also receive mailings from other companies. You can, however, have your name put on our do-not-share list by calling us at the number provided below, e-mailing us at the below address, writing to us at the below address. Please provide us with your exact name and address. We will be sure your name is removed from the list we share with other organizations.

Phone:

Persons who supply us with their telephone numbers online may receive telephone contact from Arrow Office Supply with information regarding new products and services or upcoming events. If you do not wish to receive such telephone calls, we will be sure your name is not shared with other organizations.

With respect to Ad Servers:

We do not partner with, or have special relationships with, any ad server companies.

Web Analytics:

On a regular basis, Arrow Office Supply may send some or all of the information gathered by our collection processes (as set forth in this Privacy Statement) to Coremetrics, a company that works on our behalf to provide us with a service that assists us in analyzing this information. This service allows us to better meet our customers' product and/or service needs. Coremetrics is contractually bound against using the information we provide to them beyond what is necessary to assist us.

Future Use:

From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future, we will post the policy changes to our website to notify you of these changes and provide you with the ability to opt out of these new uses. If you are concerned about how your information is used, you should check back at our website periodically.

Customers may prevent their information from being used for purposes other than those for which it was originally collected.

Access to Personal Information:

Upon request, we provide site visitors with access to unique identifier information (e.g., customer number or password) that we maintain about them, transaction information (e.g., dates on which customers made purchases, amounts, and types of purchases) that we maintain about them, and contact information (e.g., name, address, phone number) that we maintain about them.

Customers can access this information by calling us at the number provided below, e-mailing us at the below address, or writing us at the below address. Upon request, we offer visitors the ability to have inaccuracies corrected in contact information, financial information, and unique identifiers. Customers can have this information corrected by sending us an e-mail at the below address, calling us at the below telephone number, or writing to us at the below address.

With respect to security: We always use industry-standard encryption technologies when transferring and receiving customer data exchanged with our site. When we transfer and receive certain types of sensitive information, such as financial information, we redirect visitors to a secure server and will notify visitors through a pop-up screen on our site. We have appropriate security measures in place in our physical facilities to protect against the loss, misuse, or alteration of information that we have collected from you at our site. If you feel that this site is not following its stated information policy, you may contact us at the below addresses or phone number.

How do I contact Arrow Office Supply?

Arrow Office Supply
17005 Grand River Avenue
Detroit, MI  48227
Phone:  313-272-8700  Fax:  313-272-0122
Email us at:  sales@aronet.net

Terms

Please Read These Terms Relating to Use of this Website

1. Conditions of Use.

This web site, its entire contents, all web pages found within this site, and the materials and information on this site are provided by Arrow Office Supply and may be used for informational purposes only. By using this site, you represent that you have read and understand these terms and conditions and agree to be bound by these terms and conditions. Furthermore, by using this site, you represent that (i) you have the capacity to be bound by these terms and conditions and (ii) if you are acting on behalf of a company or other entity, you have the authority to bind such company or entity.

2. Ownership of Materials.

Except as otherwise indicated, this site and its entire contents (collectively, the "Materials"), including, but not limited to, the text, information, material, software and graphics contained on this site, are either owned or licensed by Arrow Office Supply.